Your Trusted Administrative Partner
We fill the gap between doing it yourself and hiring staff.
Administrative Support That Creates Clarity and Peace of Mind
FirstDesk exists to support new and small businesses by providing dependable administrative and operational support that keeps your business organized, efficient, and focused on growth. We partner with you behind the scenes to create structure, clarity, and confidence—so you can lead without overwhelm.
Our Services
Best for: Businesses with systems already in place that need help executing daily tasks.
Examples: General admin task support Email & calendar management Scheduling, data entry & document handling
Does Not Include: Workflow or system creation Strategic planning
Ideal for: Established businesses Short-term or light administrative needs
Best for: Businesses that need structure, systems, and ongoing administrative oversight.
Examples: Administrative support with systems oversight File organization & onboarding systems CRM setup & process improvement
Does Not Include: Legal, tax, or ownership decisions
Ideal for: Startups & growing businesses Organizations experiencing administrative overwhelm Nonprofits requiring compliant systems
More Than a Service — A Trusted Partner
At FirstDesk, we don’t just complete tasks. We integrate into your existing systems and support your team with care, professionalism, and consistency. Our goal is to make administration feel manageable, not overwhelming.
Meet the Founder
With over 10 years of administrative experience, Jeanine Falls-Keener brings a deep passion for organization, support, and helping businesses run efficiently. Administration isn’t just a job—it’s a skill that creates order, clarity, and stability behind the scenes.